Splunk

Search & Dashboards

One investigation, from the first search to the shared dashboard.

Company
Splunk
My role
Lead Designer
Team
3 designers · 25 developers · 4 PMs
Shipped
November 2022
01 / Problem

The handoff was part of the problem.

An investigation moves from a question to a search, a visualization and a view someone else can use. I led the design work to keep that task connected, in a three-person design team with 25 developers and four product managers.

Keep the investigation connected as its form changes.A shared investigation is the focus of a question, a search and a view made for others.
Keep the investigation connected as its form changes.
02 / What exists today

The starting point: separate Search and Dashboards.

At the start of this project, Search and Dashboards were separate experiences. Search supported the investigation; the dashboard was the place to arrange and share its visualizations.

Separate surfaces carried different parts of the same task.Search, chart creation and a dashboard appear as separate surfaces around one investigation.
Separate surfaces carried different parts of the same task.
03 / What’s wrong

Changing the view also meant a handoff.

Those separate surfaces divided one connected task. Creating a chart, previewing it in a dashboard and returning to the investigation all needed to preserve the relationship with the search that produced it.

The view changes; its relationship to the source must survive.A break between the search and its visualization shows where context must be preserved.
The view changes; its relationship to the source must survive.
04 / What I explored

What should stay shared when someone changes views?

I compared two models: a dashboard collecting charts from separate search modules, and code and dashboard viewers connected to one shared search module.

I worked through creating a new chart and dashboard, then bringing two existing charts into a dashboard. Both flows included the return to search, not just the save action.

Compare collected charts with two viewers sharing one search.Two schematic approaches contrast charts from separate searches with viewers connected to shared search context.
Compare collected charts with two viewers sharing one search.
05 / Low-fi architecture

Two views of the same investigation.

The shared-context model was the chosen direction. Code and dashboard viewers connect through the same search module, keeping the data and results part of the investigation.

MODEL A / SEPARATE MODULES

A dashboard downstream of search.

Search ASearch B
Chart AChart B
Dashboard

The dashboard collects visualizations from separate search modules.

MODEL B / SHARED CONTEXT

Two views of one investigation.

Code viewerDashboard viewer
Shared search module
DataResults

The chosen direction connects code and dashboard viewers through the same search module.

Interaction models redrawn from the original presentation. These diagrams describe the product relationships, not a backend implementation.

06 / Wireframes

Create, preview, save and return.

The sequence keeps chart creation tied to its source and makes returning to the investigation an explicit step.

Explore the workflow / 01

Keep the question in view.

Begin with an ad-hoc search. The search and its results provide the working context for the next step.

Wireframe sequenceExplore the sequence
01 / 03

Keep the statement and evidence together

InvestigationWireframe
SPL2 statement
Selected dataset → statement
Results
Field / value
Field / value
Field / value
Create chart
01The source statement stays adjacent to the results used to create a chart.

Reconstructed from the documented design; sample content is illustrative.

07 / Solution

Follow the investigation through the interface.

Original interface designs from the project presentation. Select an image to inspect it.

08 / Research

A promising average.
A harder transition for experts.

The promising average did not erase the harder expert transition.The seven-person prototype study is viewed through both combined scores and the lower ratings from highly proficient SPL users.
The promising average did not erase the harder expert transition.
7External Splunk users
>70Each combined EASE dimension
4Dimensions in the survey

The prototype study combined Zoom discussions of existing workflows, a walkthrough and an EASE survey: effectiveness, awareness, sentiment and efficiency. Participants had different levels of SPL proficiency; all had dashboard experience.

The combined scores were above the study’s acceptable threshold. This was a seven-person prototype study; the scores describe that evaluation, not a measured improvement after launch.

09 / Outcome

Shipped in November 2022. Expert transition still matters.

Two views now belong to the same investigation.Search and dashboard views share a central investigation in the design shipped in November 2022.
Two views now belong to the same investigation.
Lead designer · Shipped November 2022

Keep the investigation intact when the view changes.

My decision
As lead designer, I compared two ways to connect search and dashboards, then worked through chart creation, preview, saving and the return to search.
What changed
Code and dashboard views connect to the same investigation. Creating a shared view includes a route back to the search that produced it.
Evidence
Shipped in November 2022. The prototype research is detailed above; post-launch adoption and time savings have not been measured here.
Read the research findings
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